FAQ

How does it work?

All natural and environmentally friendly ingredients that help to make your hair slick so it will not tangle while you’re in the ocean: swimming, surfing, diving and enjoying a beach day. Our hair balm also protects against the salt water, so your hair stays hydrated and soft - no dryness.

How to use?

For external use only – to be applied to hair.

Apply to dry or wet hair, a little bit goes a long way

How long does it last?

The hair balm product has a 6-month shelf life.

How many uses do I get per container?

The larger tin - On average 2-3months, depends on how much product you use and how often you use it.

Sample 1oz – on average 3-5 uses

Oh no, it melted!

The balm will melt into a serum when exposed to sunlight and heat. No need to worry; just put your tin in the refrigerator and it will solidify back up. It is equally effective as a serum!

Is it safe for color treated hair?

Please check with your colorist first, but it does not contain any essential oils that are known to strip color treated hair.

How can I return my purchase?

We offer full refunds for all products returned within 14 days of purchase, in their unopened and original condition. If you would like to return an item purchased online, please contact us.

When will I get my product?

We are working hard to make sure orders go out as soon as possible but please allow up to 3 days for your order to be shipped.